Meet Some of the Team
Independent Licensed Healthcare Providers in all 50 states dedicated to supporting you through the ESA and PSD process
Leon Melnitsky
MSW, LCSW
Gabriela Jardines
LMHC
Travis S. Gray
MA, LMHC, CAP, ICADC
Theresa Broms
FNP-C
How It Works
Complete a Service Request Form
Fill out our service request form for an ESA or PSD Letter. It’s quick, easy, and confidential.
Connect With Your Licensed Therapist
A Licensed Healthcare Provider will contact you to complete your ESA or PSD evaluation. You can choose to connect by phone or video call, whichever suits you best.
Receive Your Letter
If the provider determines you qualify after your evaluation, your letter will typically be delivered digitally within 24–48 hours of that determination. Expedited service is available for urgent requests.
Our Amazing Clients and Their Official Pets
Emotional Support Animal and Psychiatric Service Dog Process
Understanding Your Rights and Options
You deserve to feel confident having your support animal by your side. Many people rely on their animals for comfort, grounding, and emotional stability, yet often feel uncertain about their rights or how to navigate housing or other accommodation needs.
Simple, Transparent, and Compliant Evaluation Process
Our mission is to make the Emotional Support Animal (ESA) and Psychiatric Service Dog (PSD) process simple, transparent, and stress-free. We connect you with Licensed Mental Health Professionals who are actively licensed in all 50 U.S. states and experienced in emotional support animal and psychiatric service dog evaluations. Our providers understand the importance of proper, compliant documentation and evaluate your needs with care to determine whether an ESA letter or PSD letter is clinically appropriate.
Move Forward with Proper Documentation and Peace of Mind
With legitimate, compliant documentation, you can feel empowered to request housing or other accommodations and move forward with confidence alongside your support animal. At Official Pets, we’re here to provide clarity, support, and peace of mind every step of the way.
Issued by Licensed Providers
Your ESA or PSD letter is issued by an independent, state-licensed healthcare provider and follows applicable federal housing guidelines.
Expert Care
Evaluations are conducted with care by experienced, state-licensed providers who assess individual needs and prepare compliant documentation when clinically appropriate.
Legally Compliant
Feel confident knowing your documentation meets federal guidelines and is provided by licensed professionals in all 50 states.
Trusted Client Support
Our commitment to transparency and care is reflected in hundreds of verified client reviews. Our support team is here to guide you every step of the way.
No-Pet Policy Accommodations
With proper documentation, individuals may request reasonable housing accommodations, including exceptions to no-pet policies and breed or size restrictions.
Pet Rent, Fees & Deposits Relief
Supports reasonable accommodation requests related to pet rent, fees, or deposits in housing.
24-48 Hour Delivery
If the licensed provider determines you qualify after your evaluation, your ESA or PSD letter is typically delivered digitally within 24–48 hours. Expedited service is available for urgent requests.
100% Money Back-Guarantee
If you’re not satisfied with your experience, we offer a full refund.
Understanding ESAs
and PSDs
An Emotional Support Animal (ESA) provides comfort that may help alleviate symptoms of an emotional or mental health condition. ESAs do not require specialized training. An ESA letter must be issued by a licensed healthcare provider and is commonly used to support housing accommodation requests under the Fair Housing Act (FHA).
A Psychiatric Service Dog (PSD) is a type of service animal trained to perform specific tasks that mitigate symptoms of a mental health disability. PSDs can help individuals manage daily activities and reduce the impact of symptoms through task-based support.
Important to Note
Emotional Support Animals (ESAs) and Psychiatric Service Dogs (PSDs) both support individuals with emotional or mental health needs, but their roles are different. ESAs provide comfort that may help reduce symptoms, while PSDs are trained to perform specific tasks that assist with a person’s mental health disability.
According to the Americans with Disabilities Act (ADA), individuals have the right to train their own psychiatric service dog and are not required to use a professional training program. Training may be completed professionally or by the owner, as long as the dog reliably performs the necessary tasks.
Who Qualifies?
Individuals who experience emotional or mental health symptoms that substantially impact daily functioning may qualify for an ESA or PSD following an evaluation by a Licensed Healthcare Provider.
Examples of conditions that may be considered include anxiety, depression, PTSD, panic attacks, social anxiety, OCD, stress-related disorders, ADHD, bipolar disorder, autism spectrum disorders, personality disorders, eating disorders, and other emotional or psychological conditions.
Bringing Transparency and Accessibility to the
ESA and PSD Process
At Official Pets, our mission is to make the ESA and PSD process clear, supportive, and accessible. We believe every pet owner seeking documentation deserves an affordable and straightforward way to connect with a Licensed Healthcare Provider—without feeling overwhelmed or confused.
We provide education, resources, and personalized guidance to help clients understand their options and feel confident at every step. The independent Licensed Healthcare Providers we partner with bring extensive experience and are well-versed in proper documentation standards, while our team focuses on creating a smooth, supportive experience from start to finish.